Giới thiệu bản thân
I'm an ambivert, an ISTP-T as you can probably imagine about my characters. What I have accomplished thus entirely due to my capacity for self-study and growth. Therefore, regarding my future self-development and professional orientation, I remain unsure. I hope that a mentor can guide and instruct me.
Kinh nghiệm làm việc
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Founder
Sence LA-Ulzzang & Bigsize
- Self-operated:
+ Import and export management, finance
+ Design, edit images, videos, write content to promote products
+ Customer care and sales
- Result: After 1 year and 7 months of operation, Fanpage's followers reached 49k, Instagram 33k, Tiktok 13k. 85% customer return rate thanks to good products and dedicated customer service. Traffic Fanpage in the last 2 quarters reach: 3M9 & 2M1. Conversion rate of the last 2 quarters: 88% & 64%01/2018 - Hiện tại -
Staff
RisKy Bi-a Club
- As a member of the marketing team, I'm responsible for managing fanpage and Facebook ADS.
- Result: 37% increase in revenue thanks to effective communication and advertising campaigns. 98% of customers rated the scale as good with the ability to care and support customers.05/2022 - 12/2022 -
Sales Staff
Shana Girl - Clothes Shop
- My duties include sales, customer care and statistics of import and export goods
- Result: Closing rate increased by 45% thanks to enthusiastic advice and answering questions for customers. Increase customer return rate by 32% thanks to effective handling of customer feedback and complaints.11/2019 - 04/2020
Quá trình học tập
-
National Economics University (Vietnam)
Business Administrationnh
07/2021 - 08/2025 -
International School, Vietnam National University, Hanoi / Khoa Quốc tế - ĐHQGHN
Hospitality Administration/Management
07/2019 - 06/2021
Hoạt động ngoại khóa
-
VietAbroader
Program Team Member
- By organizing activities for the organization, I developed my event organization, problem solving, project management and teamwork skills.
05/2022 - 12/2023
Kỹ năng & chứng chỉ
Developing Your Emotional Intelligence by LinkedIn
Language
- English
- Chinese
Soft Skills
- Communication
- Teamwork
- Self-taught
- Word under pressure
- Creativity
- Work independently
- Problem solving skill
- Presentation skill
Hard Skills
- Canva
- Adobe Photoshop
- Adobe Premiere
MOS Excel 2016
957/1000
MOS Word 2016
887/1000
Content Marketing Foundations by LinkedIn
Critical Thinking by LinkedIn
Critical Thinking for Better Judgment and Decision-Making by LinkedIn
Customer Service Foundations by LinkedIn
Digital Networking Strategies by LinkedIn
Project Management Foundations by LinkedIn
VSTEP
B2 - comparable to 5.0 to 6.0 ielts
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