fMENTORING
Chương trình mentoring của Thu
Giới thiệu bản thân
Look at the world by a child’s eyes: Curious and love asking why.
Simplify to look for patterns and drive hard for improvements.
#I_stand_for_changes
INTP
I am eager to discuss about professional areas in HR, e.g., learning and development, talent/career/performance management, people analytics, business partnering…
Kinh nghiệm làm việc
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Head of Learning & Talent Development
Home Credit Vietnam
10/2022 - Hiện tại -
Talent Development Manager, cum HRBP
Home Credit Vietnam
Basically handle Performance-Talent-Learning Management to backoffice (1k FTE) and full HR services to Risk (70 FTE). Act as a change agent for critical transformations in HR/Org and an architecture of HR annual strategic plan (demand, supply, competition, priorities)
Including but not limited to:
- org design, critical roles, people review and succession planning
- job evaluation, career paths and competency framework
- performance management (goals, feedback, dialogs and calibration)
- agile restructure (job design, staffing, leadership transition...)
- young talents as supply factory for some job families
- org capability, leadership development and learning delivery incl mobile-based platform
- corporate culture, recognition initiatives and employee surveys (leadership, collaboration and engagement)
- relevant communication (web-based info hub, internal social network…)
Time spent to: Initiate and construct plans, integrate and actualize things, counsel and mentor people.
Job family with intensive exposure: Data Science.10/2017 - 09/2022 -
Organization Development Manager
Perfetti Van Melle Vietnam
- Employee Engagement: Deployed Engagement Survey for >2000 employees with 98 percent response rate, breaking records in years; organized 1000-employee Outing and 300-pax Children Day with 70 percent budgeted resources (people, time and finance) and under operation constraints (plant maintenance, different shifts, capacity of venues...).
- Training and Development: Created tools, mechanism and indicators to manage and measure training performance, receiving feedback as "outstanding" from functional directors; adopted new approaches in training need analysis, resulting high engagement of all departments; structured all necessary records to handle 4 external and global audits in 3 months without any faults given messy database before.
- Corporate Communication: Facilitated company town hall meetings, managed other internal channels such as emails, bulletins, televisions for effective announcement/promotion.04/2017 - 09/2017 -
Learning & Development Executive
Holcim Vietnam (now INSEE)
1. Leadership Development Programs for Hi-Po from Supervisors to Senior Managers (24-35 learners per year,
1xxk USD budget, 12-month journey with a wide range involvement of line managers, board members, and local and int'l training providers): Facilitated the nomination and selection; drove the design, development and delivery with continuous improvements to enable the transition of learners from individual contributors to leaders and other levels of leadership.
2. Young Talent Program for fresh graduates (approx. 30 per year, curriculum tailored by position), from demand analysis to recruitment and training, career planning, performance management and evaluation: Be a consultant to Heads and Managers, mentor for trainees, instructional designer towards trainers and controller of the whole program.
3. Training Plan/Budget and Implementation (1300 staff, 1.x bn USD budget): Led a team of 3-5 peers partnering with departments to identify training needs, provide solutions and manage the execution to ensure the best learning experience delivered.
Initiated training effectiveness framework and led the team through the transformation, e.g. (1) built and published training catalog (for the 1st time) to enable the learning accessibility of employees, (2) reinforced need-based nomination, (3) surveyed learners before training and customized practical content, (4) followed up application and evaluated impacts at level 2-3 (Knowledge and Behaviors).
4. All HR Analysis and Reports to Executive Board and Department Management teams:
- From system: Acted as SAP SuperUser to streamline, standardize and optimize database.
- To analysis: Led the monthly reporting across HR and other functions to interpret facts and figures and derive manpower insights.
Any fruits achieved, I present to my team who come along with me and make ideas come true (or alive).09/2013 - 06/2016 -
Organizational Performance Improvement Specialist
Holcim Vietnam (now INSEE)
Be a change agent to enhance productivity of departments. Rolled out continuous improvement projects, including diagnosing and identify pain points, generating solutions, implementing changes by coaching and on-the-job training, then sustaining with handover.
Projects done at Beton Pump Operations and Supply Chain Planning and Optimization (from forecasting to dispatching).
Initiatives focused in customer complaints, cost saving, KPI setting, Sales and Operation Planning.03/2012 - 08/2013 -
Graduate Management Trainee
Holcim Vietnam (now INSEE)
Learn, do, discover and connect
Jul '11: Talent Development
Aug '11: Talent Acquisition
Sep '11: Information and Employee Engagement
Oct '11: Operations (Compensation and Benefits, Employee Relation and Services)
Nov '11: Organizational Performance Improvement
Dec '11: Manufacturing and Geocycle (Hon Chong, Cat Lai, Thi Vai and Hiep Phuoc)
Jan '12: Supply Chain
Feb '12: Sales and Marketing
Content: Core curriculum, tasks, events and projects06/2011 - 02/2012
Quá trình học tập
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Đại học Ngoại thương
International Economics
GPA: 3.54/4
Player of national student TV show Golden Bell Challenge: Selected among top 3 percent students to represent the school in "Golden Bell Challenge" in 3 consecutive years, achieved 19/20 questions (percentile 98th among 5000 students from 50 nation-wide universities)09/2007 - 05/2011
Hoạt động ngoại khóa
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Student Union of FTU
Head of Student Engagement dept
Activities: - Editor-in-chef of FTUNEWS, the official university newspaper - EXCO member of Student Union - Organizer of school festivals, recognition days, competitions (academic, sports, music...) such as FTUShine, FTUCharm, FTU Hallmark..
1. For FTUNEWS:
- Scale: no. pages increased from 4 to 20 while maintaining the pace 10 days/issue, no. copies per issue tripled, budget rocketed by 320 percent, team enlarged from 7 to 20 members.
- Quality: reorganized content and layout, diversified topics and interactions with readers, strengthened partnerships with clubs inside school and broadened span to outsiders.
- Sustainability: build the team. Following generations still maintain and inspire members with values we founded (creative, collaborative, approachable) so that the youth can live with passion and find themselves.
2. Organised 10+ competitions/activities in 2 years, leading the communication. Some took place during 4 months with 2000+ students in an event.10/2007 - 12/2010
Tên giải thưởng
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Best employee of the year 2020
Awarded top 2 percent performers (20 out of 1000 backoffice employees)
01/2021 -
DNA Star of Home Credit Group 2020
One of those who best demonstrate leadership qualities in 2020. 8 winners are selected from 6k+ employees, recognized in Heroes Hall of Home Credit Group.
12/2020 -
The Most Valuable Player in Management Team 2019
Year-end award, voted by peers
01/2020 -
The best team for Supply Chain project achievements
01/2012 -
Scholarship for excellent academic results (top 2%, rank 3/150)
04/2011 -
National Award for Excellent Team Performance
Awarded by Vietnam National Student Union. FTUNEWS team was recognized after tremendous efforts for continuous changes during 3 years. More importantly, we built a strong and engaged team with shared values. Successors then achieved more than us. It was super proud that we won as a team.
11/2010 -
Finalist of P&G ASEAN Business Challenge
It was a competition of Procter and Gamble for 3rd-year students in ASEAN countries. In Vietnam, top 30 candidates were selected from 1600 of 14 universities after 5 selection rounds to join a 4-day real-world business challenge in teams. The case required us to select Gillette SKU and make a trade MKT campaign, then actually implement it. Mentors: PnG Sales and Marketing, Nielsen.
03/2010 -
Runner-up in Business-to-Business Competition
organized by University of Industries
03/2010 -
Award for Excellent Extra-curricular Performance
awarded twice in 2009 and 2010 by the Student Union of Ho Chi Minh City
12/2009
Kỹ năng & chứng chỉ
Instructional Design
Problem Solving
Critical Reasoning
2021 YSEALI Regional Workshop on Future Workforce
The program connects 61 young leaders from across ASEAN to showcase innovative approaches to leveraging the Fourth Industrial Revolution (4IR); explore 4IR challenges and opportunities and how they impact the future of work; and allow participants to connect with peers and leading experts.
Microsoft Excel
by LinkedIn. top 5 percent of 26.2M test takers
Microsoft Powerpoint
by LinedIn. top 30 percent of 9.4M test takers
Machine Learning
by LinkedIn. top 30 percent of 1.3M test takers
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