Giới thiệu bản thân
Working tirelessly and never stop cultivating knowledge. I am finding a company where I could contribute all my passion and experience.
Kinh nghiệm làm việc
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Store Supervisor
Uniqlo Viet Nam
Led a sales team and successfully launched a new store, achieving 180% of the sales target during the opening phase.
Developed sales strategies and business plans to optimize revenue and enhance customer experience.
Analyzed P&L data and implemented cost-control initiatives, contributing to improved profitability.
Managed store inventory and demand forecasting, ensuring stock levels aligned with consumer demand trends.
Executed in-store promotions and collaborated with marketing teams to implement strategic campaigns to boost sales.
Built and maintained relationships with key clients, addressing concerns and enhancing customer retention.02/2023 - Hiện tại -
Inside Sales - Sales & Marketing Department
Wan Hai Lines
Sales and Marketing department
- Take care of existing customers in the assigned area
- Do total lifting report, monthly report including import and export
- Receive and respond by phone, email all requests of domestic about vessel schedules, freight rates, surcharges,...
- Contact via email/phone with overseas Wan Hai shipping agent to ensure the fastest and most efficient shipment to consignee...
- Docs back up
- DDS controller
- Outstanding controller06/2021 - 02/2023 -
E-commerce Solution Consultant (Intern)
CLEVER GROUP - CleverX
- Contact customers through customer data
- Introduce, demo the product for customers to use booth advertising services on popular eCommerce platforms12/2020 - 05/2021 -
Foreign Customer Care Part-time
SNV Group
- Resolve customer complaints via email, mail, or social media
- Take payment information and other pertinent information such as addresses and phone numbers.
- Ensure customers' trust and satisfaction02/2020 - 08/2020 -
Teaching assistant & Teacher
Academy English Center
- Helping foreign teachers to plan learning activities and complete records- Pleasantly deal with customers to ensure satisfaction
- Ensure and develop English & teaching skill01/2019 - 08/2019 -
Cashier
CGV Cinema Vincom
- Introduce, consult products and answer customers' queries via phone and email.
- Pleasantly deal with customers to ensure satisfaction
- Make sales referrals, cross-sell products and introduce new ones04/2018 - 02/2019
Quá trình học tập
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Danang University of Economic
Business Administration
- Get scholarship in the 3rd semester at the university.
08/2017 - 05/2021
Hoạt động ngoại khóa
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JUNKO ASSOCIATION
Member| 2017 - 2019 - Leader| 2019 - 2020
08/2017 - 03/2021 -
JUNKO ASSOCIATION
Member| 2017 - 2019 - Leader| 2019 - 2020
08/2017 - 03/2021 -
NAM ANH FAIR
Collaborator/ Interpreters
03/2019 - 08/2019 -
WORLD VISION INTERNATIONAL
Collaborator
06/2017 - 10/2017
Thứ 4, 31-08-2022
Rất vui khi được trò chuyện cùng em. Chúc em thành công trên cv thách thức hơn ở mảng Logistics nha.
Đánh giá từ Mentor
Thứ 3, 23-08-2022
Cảm ơn em. Chúc em thành công nhé.
