Thuy Thu Van

Senior Relationship Manager tại Standard Chartered Bank

Theo dõi

Chương trình mentoring của Thuy Thu Van

Giới thiệu bản thân

Senior Relationship Manager at Standard Chartered Bank

Kinh nghiệm làm việc

Senior Relationship Manager

Standard Chartered Bank

03/2022 - Hiện tại
Enterprise Account Manager

SmartOSC

• Established a trusted advising relationship with the customer’s key stakeholders and recommend valuable services/solutions to meet sales targets.
• Acted as the primary point of contact to onboard new clients after signing contracts.
• Worked closely with delivery team to manage project progress and provided updates to internal and external stakeholders.

05/2021 - 12/2021
Carrier Relations Manager - Global Business

FPT Telecom

• Served as the lead point of contact for all customer account management matters (pitching, proposal, contract negotiation and development, accounting, problem management…).
• Developed business with new and existing partners and identify areas of improvement to increase sales.
• Ensured timely and successful delivery of company’s solutions according to customer’s needs.

03/2020 - 05/2021
Project Manager

Nexus FrontierTech

• Actively managed multiple international software development projects including schedule planning, resource management, risk and quality management.
• Liaised with stakeholders such as clients, technical architects, quality control and other department members to ensure meeting client’s requirements, deadlines and expectations.
• Responsible for creating daily and weekly reports for overviews of projects.
Field Services Project Manager

Mintel

2018: Field Services Project Manager
• Effectively managed multiple bespoke field research projects simultaneously, regarding quality assurance, in-store audits and product retrievals, by involving in the planning of project milestones, deadlines, budgets, final delivery and invoices to clients.
• Handled a wide network of international field agents, including recruiting, training, scheduling, and payments according to each allocated project’s quality standards.

2017-2018: Operations Executive
• Responsible for inputting and translating product information onto a comprehensive database.
Commercial Credit Analyst

Shinhan Bank

• Responsible for verifying customers’ credit applications, proposing credit limits and solving delinquency matters.
• Examined customer documentation to detect fraudulent information and ensure compliance with relevant banking regulations.
• Extensively liaised with customers through phone calls and face-to-face meetings. Collaborated considerably with Sales teams to deliver an effective service and achieve sales targets.

Quá trình học tập

University of Bristol

Master of Science (MSc), Economics, Finance and Management

2013 - 2014
Brunel University London

Bachelor of Science (BSc), Accounting and Finance

2010 - 2013

Hoạt động ngoại khóa

US-ASEAN Business Council

Collaborator Team Leader
Action on Hearing Loss

Administrative Assistant

Tên giải thưởng

Bristol PLuS Award

The Bristol PLuS (Professional and Life Skills) Award recognises and rewards University of Bristol students who have gained significant professional and life skills through work experience, volunteering and other activities outside of their studies.