Chương trình mentoring của Trịnh Thu Hương
Giới thiệu bản thân
IT Business Analyst with 4 years of experience in analyzing business requirements and working cross-functionally to deliver software solutions. Experienced in AI applications, including 2 years in the fintech industry, with practical experience in data management, including designing data flows and database schemas.
Kinh nghiệm làm việc
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Senior IT Business Analyst
M_SERVICE JSC (MOMO E-WALLET)
- Defined system scope and objectives through detailed research and analysis of business needs and industry requirements.
- Developed technical documentation including BRD, PRD, SRS, API Specs, and UML Diagrams. Designed database structures (ERD, data schemas, data flows).
- Developed AI platforms for credit approval and fraud prevention, enhancing business processes with advanced technology.
- Mentored less experienced Business Analysts, providing guidance to improve skills and performance.
- Analyzed industry trends and technology to support strategic decision-making.
- Collaborated with cross-functional teams (Product Owners, Developers, QC, Business Units, Legal,...) to deliver customer-focused solutions.
- Conducted training for internal teams and external teams on new systems and procedures.11/2022 - Hiện tại -
Business Analyst | Product Owner
MIDEAS Co., JSC
- Led market research on competitors and technologies for an AI Chatbot product that supported over 5,000 businesses.
- Assisted in defining the product roadmap and managing project timelines using Agile-Scrum.
- Gathered and clarified business requirements, converting them into user stories in Jira.
- Collaborated with development teams to propose solutions aligned with business goals.
- Designed mock-ups and wireframes using Figma and created diagrams in Draw.io.
- Developed comprehensive documentation and conducted manual testing to ensure product quality.08/2020 - 10/2022
Quá trình học tập
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UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIES (USSH - VNUHCM)
Linguistics
08/2014 - 05/2018
Hoạt động ngoại khóa
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CLB Báo Chí Trẻ
President
08/2024 - 10/2015 -
Student Union of Faculty of Literature and Linguistics
Committee Member
Kỹ năng & chứng chỉ
Technical Skills
Business Analysis, Database Design (ERD, Data Schema, Data Flow), Solution Modeling & Technical Documentation, SQL.
Soft Skills
Team Collaboration, Project Management, Effective Communication, Problem Solving, Learning Agility.
Knowledge
Business Process Modeling, Agile and Scrum Methodologies, AI and Automation, Integration and API Management, Product Lifecycle Management
Hiện chưa có đánh giá nào
